Bilingual Outbound Enrollment Agent at Five Star Solutions

Compensation

$17/hr

Setup: Remote
Location: Indianapolis, Indiana
Type: Full-time
Level: entry
Posted: Sep 18, 2026

Description

Five Star Solutions is hiring Bilingual Outbound Enrollment Agents for English and Spanish to support a healthcare enrollment program. The role makes outbound calls to eligible health-plan members using an automated dialing system, follows scripts, explains program benefits, handles questions and objections, navigates Salesforce CRM, documents call outcomes, and meets quality and enrollment goals. The position is remote for residents of the listed states, pays $17 per hour plus a night and weekend differential and incentives, and requires fluent English and Spanish communication.

Required Skills

Outbound calling
Salesforce CRM
Active listening
Documentation
Bilingual communication

Additional Information

Required Previous Experiences: Previous outbound calling, call center, customer service, sales, or enrollment experience preferred
Preferred Qualifications: Strong verbal communication and active listening skills
Ability to follow structured scripts while maintaining natural conversation
Ability to handle questions, hesitation, and objections
Professional, patient, and empathetic communication style
Comfort working with CRM systems and multiple computer applications
Strong attention to detail and accurate documentation skills
Ability to work independently in a remote environment
Reliable attendance and commitment to performance expectations
Fluent English and Spanish speaking, reading, and writing