Description
MCI is seeking Bilingual Spanish Call Center Representatives fluent in Spanish and English to provide exceptional customer support. The role involves managing inbound and outbound calls, assisting customers with billing inquiries and account updates, documenting interactions, and escalating complex issues. Candidates must be 18 or older with a high school diploma or GED, possess strong communication skills, and be able to work flexible shifts. MCI offers competitive compensation and benefits, including paid time off, incentives, health benefits, retirement savings, and career growth opportunities.
