Description
IHCS is hiring a bilingual Spanish Equipment Recovery Coordinator to support the timely recovery of company-owned medical equipment. The role involves coordinating pick-ups with patients, caregivers, physicians, and internal departments; handling inbound and outbound calls; processing recovery orders; maintaining records in Medtrac and ERD-TRAC; following up on rescheduled or canceled pick-ups; and collaborating with Billing and other departments. The position requires bilingual Spanish, at least one year of customer service experience in a fast-paced call center, a high school diploma or general education degree, Microsoft Word and Excel knowledge, and the ability to document clear and concise notes.
