Description
Ring is hiring a Bilingual Technical Customer Support Representative to provide Spanish and English support for Ring customers. The role handles device account and billing maintenance, setup, troubleshooting, voice and chat interactions, product-launch support, issue escalation, and customer-advocacy activities. Candidates need at least two years of customer service experience, fluent Spanish, Microsoft Office experience, and the ability to troubleshoot technical issues; Salesforce, Eero, and Ring-compatible device experience are preferred. The position is virtual in Arizona, Colorado, Florida, North Carolina, Pennsylvania, and Texas, with starting pay of 19.13–27.21 USD per hour.
