Description
The client is hiring a Bilingual Virtual Medical Assistant to support a mental health practice’s front desk and administrative operations. The role handles inbound calls, SMS and email communication, appointment scheduling, insurance eligibility verification, EOB interpretation, pre-appointment assessments, patient records, and general front-office workflows. It requires prior virtual medical assistant or healthcare administration experience, strong English communication skills, and the ability to interact professionally with sensitive patient populations. The position is fully remote and prefers experience in mental health or behavioral health settings and familiarity with Valant EMR, Weave, Valentree, and CareCloud.
