Description
The Billing Services representative answers inbound and outbound customer calls, responds to inquiries, enters billing-system data, processes premium payments, reviews refunds, monitors accounts receivable, reconciles billing systems, and supports collections. The role requires strong communication, analytical, multitasking, problem-solving, and confidentiality skills, along with a high school diploma or GED or up to one year of related experience and training. It is an office-based position with no visa sponsorship.
