Description
The Billing Specialist answers inbound and outbound customer calls, responds to inquiries, enters billing-system data, processes premium payments and refunds, monitors accounts receivable, performs billing reconciliations, and evaluates collection attempts. The role requires strong communication, analytical, multitasking, problem-solving, and confidentiality skills, along with a high school diploma or GED or equivalent education and experience. It can be performed in an office or remotely, requires legal work authorization in the United States, and does not offer visa sponsorship.
