Description
The BizOps Manager leads KnowBe4's Bangalore business applications support team, overseeing Salesforce, NetSuite, Workday, revenue intelligence, customer success, and compensation platforms. The role manages support operations through ServiceNow, escalations, problem management, AI-assisted automation, SOX compliance, access provisioning, data quality, onboarding, and coordination with US-based delivery teams. It requires at least five years of business applications support, operations, or systems administration experience, team leadership experience, familiarity with the listed platforms, and experience with ITSM or ticketing environments.
