Description
TTEC is hiring a remote Insurance Customer Support Associate to support external brokers and healthcare insurance customers throughout the lifecycle. The role involves resolving complex broker, group, member, benefits, claim, enrollment, and billing issues; building rapport with brokers; and providing concierge-level support. Candidates need at least one year of customer service experience, a high school diploma or equivalent, computer experience, and high-speed internet. The position offers a base wage starting at $16 per hour plus performance bonus opportunities and benefits that may include paid time off, tuition reimbursement, and health and wellness incentives.
