Description
The Box Office Supervisor maintains consistency across shifts, supports the Box Office Manager or Assistant Manager, and oversees VIP and executive ticketing, seat inventory, ticket operations, guest complaints, new-event on-sales, financial reporting, and night-of-show troubleshooting. The role also trains and coaches new and existing Box Office Sellers, manages seller attendance, and supports employee engagement. Preferred qualifications include experience with Ticketmaster’s Archtics Ticketing System, show-day box office experience, advanced Microsoft Excel knowledge, and strong attention to detail; the position also requires physical work involving lifting up to 30 pounds and standing, walking, climbing, stooping, kneeling, crouching, or crawling in a loud environment.
