Description
The Branch Manager will oversee the office facility and daily operations, ensuring efficient functioning and resolving issues related to the building or administrative tasks to meet consumer and employee needs. This role involves monitoring departments, maintaining compliance, analyzing KPIs, reviewing reports, managing payroll escalations, tracking patient and caregiver leads, overseeing new patient staffing, managing enrollment and transfer cases, coordinating with HR for onboarding and internal hiring, and ensuring compliance with education and health screenings. The manager will also establish policies, assist with appeals, maintain consumer records, report major events, develop emergency and infection control plans, ensure accurate patient care plans, and foster talent development and accountability.
