Description
The Branch Manager oversees daily operations and overall performance of an assigned Credit Union branch, leading staff, supporting hiring and training, handling escalated member issues, coordinating administrative and departmental projects, and serving as the primary liaison with partners and vendors. The role is responsible for achieving branch goals, monitoring financial transactions, analyzing performance reports, improving service delivery and profitability, and promoting Credit Union products and services. A high school diploma or equivalent and experience in banking, financial services, or customer service are required; at least five years of banking or financial services experience, including two years in a supervisory or management role, is preferred.
