Description
The role manages a branch and its Loan Officers and Field Staff, leading them to meet business targets while maintaining portfolio quality and collection efficiency. Responsibilities include designing collection strategies, conducting field and surprise visits, tracking delinquent and fraudulent accounts, running daily meetings, maintaining branch compliance and records, developing staff skills, improving first-time-right and turnaround performance, and ensuring staff are trained on products and processes. The qualification requirement is a graduate degree in any discipline.
