Description
Yepoda is hiring a Senior Brand Experience Manager in Berlin to own the end-to-end customer and brand experience across online and offline touchpoints. The role maps customer journeys, improves unboxing and product experiences, builds segmentation and personas, leads voice-of-customer and brand-health initiatives, maintains brand consistency, and manages cross-functional projects. Candidates should have at least five years of experience in customer experience, brand marketing, or customer insights, ideally in beauty, lifestyle, or consumer brands, along with strong analytical, project-management, and communication skills. The position offers a hybrid work arrangement and includes employee discounts and a monthly benefits budget.
