Description
TickPick is hiring a full-time Broker Support Specialist to respond to professional ticket broker inquiries, process refunds and withheld seller payments, resolve buyer-seller issues, make broker software changes, identify operational improvements, and assist with venue mapping corrections. The role requires at least one year of customer service, sales, or client relations experience, is based in New York, New Jersey, North Carolina, Texas, Tennessee, or Oregon, and requires weekend and some-night work. Compensation is $45,000–$52,000 annually for a New York City-based role, with medical, dental, vision, retirement, insurance, paid time off, family leave, training, and a $100 monthly live-event stipend.
