Description
Moomoo is hiring a Brokerage Services Support Specialist to support local and overseas customers through phone, email, and live chat. The role handles trading account registration, onboarding, verification, platform and tool consultation, issue resolution, feedback recording, and customer service process improvement. Candidates should have relevant education, preferably experience in call centers, technical support, online trading, or stockbroking, and must be proficient in English and Malay; Chinese or Mandarin is advantageous. The position includes evening, night, and weekend shifts, with shift allowances and other financial services benefits.
