Summary from listing
The Sales Support Specialist is a hybrid, customer-facing role supporting sales teams in Harrisburg, Pennsylvania, or Tampa, Florida. Responsibilities include handling inbound calls, emails, and instant messages; providing product and service information; maintaining CRM records; resolving customer issues; processing orders, returns, bids, and quotes; supporting inactive-account reactivation; and covering sales representatives when needed. The role requires basic computer hardware knowledge, Microsoft Office proficiency, professional communication skills, and 1 to 3 years of office or call center-based customer service experience.
