Description
The Business Operations Coordinator supports day-to-day business operations by resolving workflow issues, maintaining SOPs and operational records, preparing reports and KPI dashboards, coordinating with Sales, Finance, Logistics, IT, and other teams, assisting with process improvement and automation, handling operational queries, and supporting system troubleshooting, data checks, and UAT. The role requires a diploma or bachelor’s degree in Business, Operations, or a related field, 1–3 years of business operations or administrative support experience, Excel proficiency, familiarity with business systems such as SAP or CRM, strong organizational and communication skills, and flexibility for shifts.
