Description
The Business Analytics Analyst supports Citi Retail Services by gathering operational data, identifying patterns and trends, and translating insights into recommendations for customer lifecycle, marketing, and retention strategies. The role involves exploratory and confirmatory analysis, consumer and customer behavioral insights, process improvement, and collaboration with cross-functional business partners, while also assessing risk and complying with applicable laws and regulations. Post-graduation holders need at least two years of relevant analytics experience, while under-graduation holders need at least four years; SAS and SQL proficiency and credit-card domain experience are desirable.
