Description
The Business Development Manager will develop consultative sales with strategic clients, prospect new accounts across retail, banking, insurance, healthcare, telecommunications, mass consumption, and utilities, and manage the full sales cycle through contract signing and handover to operations. The role involves building a qualified pipeline, presenting customized BPO solutions involving AI, automation, RPA, and virtual agents, participating in tenders and RFPs, leveraging executive-level contacts, representing the company at industry events, developing go-to-market strategies, monitoring market trends, and maintaining CRM records.
