Business Operations Coordinator at progressoft

Language

Location: Amman, Amman
Level: not_specified
Posted: Aug 20, 2026

Description

The Business Operations Coordinator supports the customer lifecycle by managing collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and administrative tasks. This role involves close collaboration with various departments like Business Development, Operations, Project Management, and Accounting to ensure smooth commercial process execution, timely collections, and adherence to contractual obligations.

Required Skills

Microsoft Office
Excel
ERP
CRM

Additional Information

Minimum Education: Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.
Required Previous Experiences: 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.
Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.
Experience with commercial contracts, documentation, bank guarantees, and performance bonds.
Preferred Qualifications: Experience in the software, technology, or fintech industry is preferred.
Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment.
Proficiency in ERP and CRM systems as an advantage.
Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.
Strong communication, interpersonal, negotiation, and follow-up abilities.
High attention to detail and accuracy, combined with strong analytical and reporting skills.
Customer-focused with strong problem-solving capabilities.
Proficiency in written and verbal communication in the Arabic and English language.