Description
The Business Process & Documentation Specialist will develop, standardise, govern, and continuously improve ODM business processes, documentation, collateral, and knowledge assets. This role involves supporting the PMO Program Manager by creating and maintaining process documentation, workflow maps, standard operating procedures, governance artifacts, and controlled business documentation. The specialist will act as a custodian of ODM documentation standards and document control practices, ensuring accuracy, accessibility, timeliness, version control, and alignment with business needs. Additionally, the role includes coordinating CMDU and ODM collateral, managing design, production, ordering, inventory, distribution, and lifecycle management of approved materials.
