Description
Marsh is hiring a Business Process and Technical Manager for its Client Management Operations team in Austin, Texas. The role leads process optimization, reporting, data analysis, quality assurance, policy and procedure development, digital and AI solutions, and project management across US and Canada client management operations. It requires at least five years of related experience, process mapping and design expertise, reporting and dashboard experience, change-management leadership, and proficiency with Microsoft tools. The position is hybrid, requiring at least three days per week in the office.
