Description
The Merchant Services Client Services Specialist resolves complex client escalations, supports onboarding and ongoing account management, provides advanced technical support for POS terminals, payment gateways, and VAR integrations, analyzes statements and fees, handles billing and funding inquiries, and guides clients through PCI compliance. The role also supports client activation, retention, revenue protection, and coordination with Sales, Operations, and third-party providers. It requires a bachelor’s degree and at least five years of experience in merchant services or a related industry, offers an office-based flexible work arrangement, and pays $24.00–$44.50 USD per hour.
