Description
The role manages the operations and performance of collections teams, supervising team activities, monitoring productivity and customer interactions, overseeing collection workflows, and ensuring the delivery of credit recovery results and established targets. It requires at least six months of experience in collections or related areas, knowledge of negotiation and credit recovery strategies, familiarity with collection-management tools, and basic knowledge of applicable legislation. The posting also lists benefits including health and dental plans, meal and transportation allowances, leave, childcare assistance, and life insurance.
