Description
Meta is hiring a Business Support Engineer to provide technical and engineering support to global partners and clients, focusing on deploying and integrating Meta products through cloud-based APIs, financial technology, and telecommunications integrations. The role manages partner technical relationships, troubleshoots outages and issues, monitors integration performance, communicates partner needs to product teams, creates documentation, and provides 24/7 on-call support. It requires 3+ years of support or service engineering experience, full-stack development and API skills, cloud infrastructure experience, strong technical documentation and cross-functional collaboration abilities, and relevant AI and enterprise systems experience.
