Description
Mollie is hiring a Customer Support Specialist in Lisbon to serve as the first point of contact for merchants through live chat, email, and phone. The role resolves inquiries, advises customers on suitable Mollie products, provides feedback to improve the customer experience, and helps drive innovative solutions. Candidates need fluent German and English, at least one year of customer-support experience, strong adaptability, problem-solving ability, and clear communication skills.
