Description
The Business Systems Analyst supports business information systems across multiple departments, including core banking platforms, CRM, document management, workflows, job automation, and internally developed applications. The role manages support tickets, coordinates maintenance and configuration changes, participates in testing and Agile ceremonies, documents procedures, supports disaster recovery, and provides on-call system support. It requires five years of information technology or business analysis experience, a two-year associate degree in a business or technical field, and experience with Symitar, Jack Henry, Terafina, SQL, and related technologies.
