Description
The Medical Records Coordinator schedules member appointments, collects and compiles medical records from electronic systems, requests records from provider groups, updates member and provider information, resolves vendor pends, and supports claims reimbursement and member outreach. The role requires a high school diploma or equivalent, 0–2+ years of customer service or medical office experience, basic Excel skills, and strong telephone, multitasking, computer, and time-management abilities. It is a short-term project need in a remote setting with productivity goals of at least 30 calls per day, 10 resolved calls, and 100 EMR portal pulls per day.
