Description

The Busser at The Ojai Valley Inn Restaurant is responsible for ensuring excellent service by clearing and resetting dining tables, refilling drinks, and assisting with setup and breakdown operations. This role focuses on enhancing the guest experience, anticipating needs, and contributing to the resort's goal of exceeding guest expectations.

Required Skills

Positive personality
Presentation skills
Body language skills
Verbal communication skills
Teamwork
English language proficiency
People skills
Communication skills
Interdepartmental collaboration
Problem-solving skills
Professionalism
Time management
Following instructions
Safety awareness
Analytical thinking
Attention to detail
Calmness under pressure
Flexible hours
Telephone communication skills
Hotel policy knowledge

Additional Information

Preferred Qualifications: Positive, outgoing and friendly Personality.
Ability to follow the OVI standards of Presentation.
Ability to follow the OVI standards of Body Language.
Ability to follow the OVI standards of Verbiage.
Ability to work cohesively with other employees as part of a team.
High school graduate.
Reading, writing, and oral proficiency in the English Language.
Ability to work a flexible workweek including nights, weekends and holidays.
Excellent people skills.
Ability to communicate in English with guest/visitors, community contacts, industry contacts, management and co-workers to their understanding.
Ability to work productively with other operating departments.
Ability to handle obstacles in a positive and professional manner, and to effectively communicate these problems, along with suggested solutions to the Manager.
Maintain professional appearance, behavior, integrity, and openness to employees and guests.
Ability to prioritize and organize work assignments.
Ability to follow directions.
Be active in the role of safety and security. Be cognizant of all emergency-reporting procedures.
Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
Ability to focus attention to details.
Ability to remain calm and courteous in demanding and difficult customer situations.
Ability to work evenings and weekends, when business requires.
Knowledge of the OVI’s philosophy and practices.
Ability to provide clear and pleasant telephone communication to all callers.
Knowledge of hotel’s standards, policies and procedures.
Ability to work cohesively with other departments as part of a team.
Ability to maintain discretion and confidentiality of all guests and pertinent Inn information.

About ovisllc93023

ovisllc93023

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Busser at ovisllc93023

Description

Required Skills

Additional Information

About ovisllc93023

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