Description
The Genius Admin serves as a service coordinator for customer repairs at an Apple retail store. The role manages repair workflows and the Repair Room, coordinates inventory and orders, supports customer repair intake and pickup, provides peer feedback, completes repair tasks, troubleshoots Apple products, and delivers customer service and product recommendations. The position requires retail or sales experience, reliable availability for business-schedule work including nights, weekends, and public holidays, and proficiency in English and French depending on the Quebec location.
