Description
360 Consulting GmbH is hiring a Call Center Agent in Cologne to conduct initial phone calls with potential customers, assess needs, schedule appointments for consulting colleagues, follow up on leads, record customer data in a CRM system, and maintain high customer satisfaction. The role offers fixed 9:00 a.m. to 5:00 p.m. working hours, no weekend or shift work, and welcomes career changers and people returning to work. Applicants should have customer-facing experience, strong communication and persuasion skills, quick comprehension, a structured working style, personal drive, and goal orientation.
