Description
DIS AG is hiring a Call Center Agent in Cologne to receive and record damage reports by phone and email, support customers during claims, document claim information, coordinate with internal specialist departments and partners, and maintain customer and claim data. The role requires commercial training, strong German communication, basic English, service orientation, and availability for a Monday–Friday shift model with occasional Saturdays. Benefits include up to 50% home office after onboarding, structured onboarding, training opportunities, and a central Cologne location.
