Description
Transat is hiring a Customer Service Representative to handle inbound calls from customers and travel agents, assist with reservations and flight changes, promote airline products, help users navigate the website, and provide attentive, empathetic service. The role is hybrid, with regular office visits and two work locations: Montreal and a flexible hybrid arrangement. It offers a base salary of $17.75 per hour, performance bonuses, vacation, travel benefits, and group insurance. Candidates need at least one year of call center experience, bilingual French and English skills, computer proficiency, and strong customer service ability; travel-industry experience and Spanish or Portuguese proficiency are assets.
