Description
Luxury Bath Technologies is hiring a full-time, on-site Call Center Manager in Tukwila, Washington. The role leads and develops call center representatives, manages recruitment, onboarding, performance, KPIs, appointment scheduling, customer service, and escalated issues, and coordinates with sales leadership to increase appointment volume. Candidates need at least one year of call center management, supervisory, or team leadership experience, along with coaching, CRM, scheduling, communication, and customer-service skills; appointment-setting, inside sales, customer service, or outbound-calling experience is preferred. Compensation is $30–$40 per hour, with a Monday–Friday 8:30 AM–5:00 PM schedule and benefits including 401(k) and health insurance.
