Description
EECU is hiring a Member Services Representative I to handle member and prospective-member inquiries by phone, resolve account and debit-card issues, process loan payments, de-escalate difficult calls, identify member needs, refer callers to products and services, and open or cross-sell checking, savings, and other accounts. The role requires one to two years of customer service experience, with call center or retail banking experience preferred, and offers a hybrid opportunity after six months of training.
