Description
TechOp Solutions is hiring a remote Call Center Representative to support a client’s operations by answering and tracking calls, preparing reports in government systems, recording details, conducting database and open-source research, and routing or escalating calls. The role requires at least three years of call center experience, a high school diploma or equivalent, strong communication and analytical skills, and proficiency with telephony systems, CRMs, and Microsoft Office. An associate degree is preferred, and candidates must reside in Brownsville, Texas, or cities within Cameron County.
