Description
GG Media is hiring a full-time Call Center Representative for its Birmingham team. The role handles inbound and outbound customer calls, answers inquiries, provides accurate service information, identifies customer needs, resolves routine concerns, maintains interaction records, escalates complex situations, and collaborates with team members. Candidates should have strong communication, listening, organizational, computer, and problem-solving skills. The position offers a competitive annual salary of $33,000–$38,000, structured training, professional development, and growth opportunities.
