Description
American Health Associates, Inc. is hiring a Call Center Representative to provide telephone customer service to nursing home staff, physician office staff, and patients; enter data into a specialized computer system; dispatch mobile phlebotomists and couriers; track specimen collection and reporting; troubleshoot missing, incomplete, or incorrect orders; and maintain effective communication and confidentiality. The role requires a high school diploma, customer service experience in healthcare, strong telephone and data-entry skills, computer proficiency, and availability for established schedules and rotating holidays.
