Description
The Call Center Representative will handle inbound and outbound calls, follow up with homeowners interested in remodeling services, schedule appointments and consultations, maintain customer records, and provide professional customer service. The role is in-office in Oakland, California, with weekday evening shifts from 5:00 PM to 8:00 PM and weekend shifts from 9:00 AM to 5:30 PM. Previous call center experience, strong communication and customer service skills, computer proficiency, reliable transportation, and dependable attendance are required.
