Description
Cellular Sales is seeking a Call Center Representative to provide ongoing support to the sales force. The ideal candidate will be creative and analytical, capable of improving existing procedures and taking feedback constructively. Responsibilities include following up on leads, generating store traffic, handling customer inquiries via phone and text, supporting sales efforts, adhering to communication scripts, researching information, and providing product/service details. The role requires attention to detail, strong oral and written communication, planning and organizing abilities, and problem-solving skills. It operates in a professional office setting with standard office equipment. While primarily a sedentary role requiring occasional light lifting, it does not involve significant travel. This is a full-time position offering competitive compensation in the wireless industry.
