Description
Cellular Sales is seeking a Call Center Representative to provide ongoing support to the sales force. The ideal candidate will be creative and analytical, capable of improving existing procedures and taking constructive feedback to enhance productivity. Responsibilities include following up on leads, generating store traffic, handling customer inquiries via phone and text, supporting the sales force in lead generation, adhering to communication scripts, researching information, and providing product/service details. The role requires attention to detail, oral and written communication skills, problem-solving abilities, and planning/organizing capabilities. It operates in a professional office setting with standard office equipment. While primarily a sedentary role requiring occasional light lifting and bending, it does not involve significant travel. This is a full-time position with compensation among the highest in the wireless industry.
