Call Center Representative at credit union

The Credit Union Representative serves as a primary remote resource for members, handling high-volume phone, email, and mail inquiries; resolving account, loan, transfer, and delinquency issues; approving online account applications; and supporting deposit operations. The role requires at least six months of call center experience, two years of customer service experience, and a high school degree or GED, with Spanish-speaking ability preferred. Benefits include sick time, referral and incentive bonuses, a 401(k) match, employee discounts, membership discounts, an employee assistance program, tuition reimbursement, and paid training.