Description
The Call Center Representative answers incoming calls through a computerized PBX system, directs callers to the appropriate extension, department, or individual, and monitors and responds to medical emergency alarms, fire alerts, and equipment failures. The role is Perdiem, requires eight-hour evening shifts, and is based at Providence St. Jude Medical Center in Fullerton, California. Required qualifications include a high school diploma or GED, one year of answering-service or switchboard experience, and experience with heavy call traffic and multi-incoming and outgoing lines; healthcare and PBX operator experience are preferred.
