Description
The Customer Service Representative provides guided support across telephone, text, and email channels; captures defined data; interfaces with client, fulfillment, inventory, and shipping systems; and supports quality control, reporting, and compliance activities. The role requires customer-service or related public-engagement experience, basic office-application proficiency, strong communication and organizational skills, and the ability to work independently. A high school diploma or GED and the ability to lift up to 25 pounds are also listed.
