Description
MCI, a BPO company, is hiring Call Center Representatives to provide customer support, resolve disputes, process payments, and guide callers through procedures. The position offers paid training, competitive compensation, full benefits, performance incentives, and clear paths for advancement. Responsibilities include handling inbound and outbound contacts, resolving customer issues, documenting claims, and adhering to company policies. Ideal candidates should be motivated, energetic, dedicated, and possess excellent communication and problem-solving skills. Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.
