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Call Center Representative at Network ESC

Compensation

$18 – $19/hr

Location
Philadelphia, Pennsylvania
Type
Full-time
Level
entry
Posted

Summary from listing

The Call Center Representative will answer incoming and outbound customer calls, resolve complaints, process orders and payments, update accounts, maintain interaction records, meet call-quality and productivity targets, escalate complex issues, and provide accurate product and service information. The role requires strong communication, problem-solving, listening, computer, data-entry, and multitasking skills, along with flexibility to work shifts, weekends, or holidays.

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