Description
TEKsystems is hiring a Patient Services Representative for a contract-to-hire, fully onsite healthcare call center in San Diego, California. The role handles approximately 6,080 inbound calls per day, provides customer service, screens and routes calls, schedules and reschedules appointments, completes patient registration and follow-up scheduling in an electronic medical record system, and answers patient questions. Candidates need a high school diploma or GED, at least three years of customer service or call center experience, fluent English, strong communication and documentation skills, and the ability to type at least 35 WPM with 90% accuracy; healthcare or patient-service experience and bilingual Spanish are preferred. The position pays $25.00 per hour and may include medical, dental, vision, retirement, insurance, and other benefits.
