Description
The employer is hiring a Tier 1 Call Center Representative in Lewisburg, Tennessee, for a 12-month onsite contract with possible extension. The role handles inbound customer calls and emails, resolves inquiries about orders, products, parts, equipment, claims, and invoicing, processes transactions, documents interactions, and escalates complex issues. The position requires a high school diploma or GED, strong communication and organizational skills, Microsoft Office proficiency, and the ability to type at least 60 words per minute; customer service or call center experience is preferred.
