The Call Center Representative provides internal and external assistance to customers and employees through a call-center environment. The role handles incoming calls, answers questions, provides solutions, communicates clearly, maintains a friendly and patient attitude, and assists with online banking, debit cards, and other account-related inquiries. Direct customer-service experience is required, while previous banking experience and knowledge of banking systems are preferred.
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bankingManitowoc, Wisconsin
Bank First is a relationship-based community bank offering loan, deposit, treasury management, and wealth management services at 38 locations. It combines modern banking solutions with personal service and local expertise, serving customers and communities through its branches. Its offerings include mortgages, deposit accounts, and other products, with competitive rates, as well as digital banking tools for managing accounts, making payments, and depositing checks.
Who they serve
Bank First serves customers and communities through its branches.